Terms of Service

Last updated: April 28, 2026

1. Agreement to Terms

By accessing or using MapQube ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.

These Terms apply to all visitors, users, and others who access or use the Service.

2. Use License

Subject to your compliance with these Terms, MapQube grants you a limited, non-exclusive, non-transferable, revocable license to:

  • Access and use the Service for your personal or business purposes
  • Create, edit, and publish maps using our platform
  • Embed maps on your websites and applications

3. User Accounts

Account Creation

To use certain features of the Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized access

Account Responsibility

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Subscription and Payments

Subscription Plans

MapQube offers various subscription plans (Free, Pro, Enterprise) with different features and pricing. By subscribing to a paid plan, you agree to pay all applicable fees as displayed at the time of purchase.

Billing and Auto-Renewal

Subscription fees are billed in advance on a monthly or annual basis. Your subscription will automatically renew at the end of each billing period unless you cancel before the renewal date. Payments are processed securely through Razorpay. You authorize us to charge your payment method for all fees, including applicable taxes.

Price Changes

We reserve the right to change our pricing at any time. Price changes will not affect your current billing period but will apply to subsequent renewal periods. We will provide at least 30 days' notice of any price increases.

Failed Payments

If a payment fails, we may attempt to charge your payment method again. If payment remains unsuccessful, we may downgrade your account to a free plan or suspend your access to paid features.

Cancellation and Refunds

You may cancel your subscription at any time from your account settings. Cancellations will take effect at the end of the current billing period, and you will retain access to paid features until that time.

Refunds are provided on a case-by-case basis at our sole discretion. Generally, we do not provide refunds for partial months or unused portions of subscriptions. Refund requests must be submitted within 7 days of the charge.

5. Acceptable Use

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction (including copyright and trademark laws)
  • Infringe on intellectual property rights of others
  • Transmit any malicious code, viruses, worms, Trojan horses, or harmful content
  • Attempt to gain unauthorized access to our systems, networks, or data
  • Interfere with, disrupt, or create an undue burden on the Service or networks
  • Use the Service to spam, harass, threaten, or harm others
  • Scrape, crawl, or extract data from the Service using automated means
  • Reverse engineer, decompile, or disassemble any aspect of the Service
  • Remove, alter, or obscure any copyright, trademark, or proprietary notices
  • Use the Service to compete with MapQube or develop competing products
  • Share your account credentials or allow unauthorized access
  • Create accounts using automated methods or false information
  • Engage in fraudulent, deceptive, or misleading activities
  • Publish content that is defamatory, obscene, pornographic, or hateful
  • Impersonate any person or entity, or misrepresent your affiliation
  • Collect or store personal data of other users without consent
  • Use the Service in any way that violates third-party rights
  • Resell or redistribute the Service without authorization

6. Content Ownership and Rights

Your Content

You retain ownership of all content you create using MapQube, including maps, markers, and 3D objects. By publishing content, you grant us a license to host, display, and distribute your content as necessary to provide the Service.

Our Content

The Service, including its design, features, and underlying technology, is owned by MapQube and protected by copyright, trademark, and other intellectual property laws.

7. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand how we collect, use, and protect your information.

8. Disclaimers and Limitations

Service "As Is"

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR TITLE.

No Guarantees

We do not warrant that:

  • The Service will be uninterrupted, secure, or error-free
  • The Service will meet your specific requirements
  • Any errors or defects will be corrected
  • The Service will be compatible with all systems or devices
  • Any content or data will be accurate or reliable

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MAPQUBE, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND LICENSORS SHALL NOT BE LIABLE FOR:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, use, goodwill, or other intangible losses
  • Damages resulting from unauthorized access to or alteration of your data
  • Statements or conduct of any third party on the Service
  • Any content obtained from the Service
  • Interruption or cessation of the Service
  • Deletion or failure to store any content or communications

This limitation applies regardless of the legal theory on which the claim is based, whether in contract, tort (including negligence), strict liability, or otherwise, and even if MapQube has been advised of the possibility of such damages.

Geographic Accuracy

Maps and geographic data provided through the Service may contain inaccuracies. Do not rely on the Service for precise location information in situations where incorrect data could lead to injury, death, or property damage.

9. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice, for any reason, including breach of these Terms.

Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that should survive termination shall survive, including ownership provisions and limitations of liability.

10. Modifications to Service and Terms

We reserve the right to modify or discontinue the Service at any time without notice. We may also revise these Terms at any time by posting updated terms.

Your continued use of the Service after any changes constitutes acceptance of the new Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions.

12. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration in accordance with Indian arbitration laws, except where prohibited by law.

You agree to resolve disputes on an individual basis and waive any right to participate in class actions or class arbitrations.

13. Indemnification

You agree to indemnify, defend, and hold harmless MapQube, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:

  • Your use or misuse of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Content you submit, post, or transmit through the Service
  • Any breach of your representations and warranties

14. Data Backup and Loss

While we implement reasonable security measures and backup procedures, you are solely responsible for maintaining your own backups of your content. MapQube shall not be liable for any loss, corruption, or deletion of your data.

We recommend that you regularly export and backup your maps and content stored on our platform.

15. Service Level and Uptime

We strive to maintain high availability of the Service but do not guarantee any specific uptime or service level. The Service may be unavailable due to scheduled maintenance, emergency maintenance, or circumstances beyond our control.

We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice or liability.

16. API Usage and Rate Limits

If you use our API or embed functionality, you agree to:

  • Comply with all rate limits and usage restrictions
  • Not abuse, overload, or harm our infrastructure
  • Properly attribute MapQube in accordance with our guidelines
  • Not remove or obscure any branding or attribution requirements

We may suspend or terminate API access for violations of these terms or excessive usage that impacts service quality.

17. Beta Features and Testing

We may offer beta, preview, or experimental features ("Beta Features"). Beta Features are provided "as is" without any warranties and may be modified or discontinued at any time.

You acknowledge that Beta Features may contain bugs, errors, or incomplete functionality. Use of Beta Features is at your own risk.

18. Third-Party Services

The Service may integrate with or contain links to third-party services, including payment processors (Razorpay), authentication providers (Google), and other tools. Your use of third-party services is subject to their respective terms and privacy policies.

MapQube is not responsible for and does not endorse third-party services. We disclaim all liability for your interactions with third parties.

19. Intellectual Property Infringement

We respect intellectual property rights. If you believe content on our Service infringes your copyright, please contact us with:

  • Your contact information
  • Description of the copyrighted work
  • Location of the allegedly infringing content
  • A statement of good faith belief
  • Your physical or electronic signature

We may terminate accounts of repeat infringers in accordance with applicable law.

20. Export Controls

You agree to comply with all applicable export and import laws and regulations. You represent that you are not located in a country subject to government embargo or designated as a "terrorist supporting" country, and that you are not on any government list of prohibited parties.

21. Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms to any affiliate or successor without restriction.

22. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

23. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and MapQube concerning the Service and supersede all prior agreements.

24. Force Majeure

MapQube shall not be liable for any failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

25. Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

26. User Warranties

By using the Service, you represent and warrant that:

  • You are at least 18 years old or have parental/guardian consent
  • You have the legal capacity to enter into these Terms
  • All information you provide is accurate and truthful
  • You own or have necessary rights to content you upload
  • Your use of the Service will not violate any applicable laws

27. Maximum Liability Cap

To the maximum extent permitted by law, MapQube's total liability to you for all claims arising out of or relating to these Terms or the Service shall not exceed the greater of (a) the amount you paid to MapQube in the 12 months preceding the claim, or (b) ₹10,000 (ten thousand Indian Rupees).

28. Contact Information

If you have any questions about these Terms, please contact us:

  • Email: legal@MapQube.com
  • Support Email: support@MapQube.com
  • Contact form: MapQube.com/contact

Important: By creating an account or using MapQube, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy.